The Personal Trainers Association “PROPTA” online courses consist of an online component, which directs you through a series of learning experiences to help you understand and use the course content, and a variety of supplemental resource materials, including printed texts, PDFs, Web-based software and instructional videos. (These vary by course, and not all courses include supplemental resource materials.)
The online component is not just printed material transferred into digital form. It gives you an opportunity to interact with the course subject matter in a way that will facilitate your learning. Many of our courses use virtual mentors to walk you through real-life experiences that require you to learn and apply the concepts featured in the course. We develop our courses by teaming up the best content experts with our instructional designers to create a powerful learning experience for you.
Our customers use our courses for a variety of reasons. They may use the courses for pre-certification as they study to prepare for a certification exam from a professional organization in their chosen field. Customers also may use our courses for post certificate continuing education from many professional organizations that require this type of ongoing learning after an initial certification is received. For each of our courses, you will see a notation indicating how many credit hours have been granted.
Finally, our courses can be taken for professional and personal development. You will find a range of topics and skills that you can learn through our courses.
Q. How do online courses work?
A. Online courses are self-paced learning experiences. From the time you purchase a course you will have a set time to complete it. With every course purchase you will receive an email containing full course instructions. If the course contains a supplementary text it will be dispatched to you immediately when you register for the online course. You have access immediately to your course.
Q. Will my online course be entirely online?
Q. How long do I have to complete the online course and exam?
A. Your online course will expire in 90 days after the date of initial course access. Course exams must also be completed within 90 days in order to receive course credit (this includes retake exams). You will not receive reminders, you must take responsibility.
Q. Can I open my exam and then close it and come back to finish later?
A. YES. All online courses worldwide are enabled to give you the convenience to log out and log back in at anytime to continue where you left off. Remember that the online course like any course offered by “PROPTA” have a time limit. So plan accordingly to finish on time to avoid any late fees.
Q. Is my exam timed?
A. No their are not. Be sure to read the course description and instructions thoroughly to plan your time.
Q. How will I receive my test results?
A. After submitting your test, your test will be scored immediately and your test results will be shown on your screen.
Q. What if I fail my exam?
A. If you did not pass the exam on the first attempt, you have the option to take as many times as you can within 90 days to pass it. No fee to retake the exam within the allowed time.
Q. Do I receive any material upon registration of the course
A. No you will not, all material will be included online for you to review, this applies only to the online course. If you decide to purchase the book with the online course, the fee is $99 US dollars.
but if you registered for the home study course, YES, books and material will be sent to you to keep.You will actually receive the book, t-shirt, hat and other promotional items at no extra charge.
Q. How do I contact support?
A. Support for online courses is available Monday through Friday 9 a.m. to 5 p.m. (Pacific Standard Time). To submit a support e-mail request please provide the following information:
1) The type of hardware you are using;
2) The operating system you are using;
3) The exact wording of the error message(s) or the message number(s) appearing on screen; and 4) A complete description of what happened and what you were doing when the error message appeared.
Q. My question wasn’t answered here, what do I do?
A. If you still have questions or need additional assistance, please contact PROPTA office at from 8:30AM-5:00PM PST Monday-Saturday.
Telephone:: (818) 766-3317